Our Services

We provide the following services to our partner hotels:

Sales and Marketing Services
  • Presence at major travel trade shows and workshops in Europe and overseas, according to its annual calendar of events including personal follow-up and communication of relevant news and developments to members
  • Sales calls
  • Platform marketing with business partners in tourism and industry
Yield Management und Internet Marketing
  • Yield Management (optional)
  1. Support and advisory service regarding Yield Management, to work with dynamic prices and booking portals (as-is-analysis: platforms, turnovers, prices, occupancy, preparing additional contracts and linking to new portals (photos, text, etc.)
  2. Yield Management Technology with direct access to various booking sites. Commissionable.
  3. Yield Management Technology with direct access to GDS (Sabre, Amadeus, Galileo, Worldspan).
  4. Connecting the hotel management software (Protel, Fidelio etc.) to the Yield Management Technology, respectively synchronising the room availabilities with all booking platforms.
Online Booking Engine
  • State-of-the-art, commission-free booking system, integrated into hotel website
  • Parallel linking with website of Swiss Premium Hotels
Mobile Communication Platform
  • iPhone application (introduced in December 2009)
  • iPad application will be ready in autumn 2010
Communications
  • Press, public relations
  • Workshops, seminars
Quality promotion and enhancement
  • Swiss Premium Hotels supports the survey software, InfoWiz®, with online benchmarking in the sphere of customer satisfaction analysis and quality optimisation as well as
    Katharina Müllener quality management and coaching.
Health Insurance
  • Favourable conditions for members and their personnel
Guest articles
  • Attractive guest amenities and articles are available.